Managed IT Services
We take the effort and worry out of IT, so you can focus on growing your business.
Most MSPs will come in and talk about how fast they respond to problems, and how good they are at fixing them. We won’t.
OptiNet has a top-down approach to IT services. Anyone can fix technical problems. We believe IT starts with strategy and alignment with business objectives, followed by effective short and long-term planning, proactive management of technology assets, and selection of best-in-class applications and systems. These building blocks, combined with our experience and advanced tools for automation, monitoring and remote support, will leave you with a highly reliable and effective technology platform that keeps your employees productive, your customers happy, and your business running smoothly.
(and we do those things up top too…)
The One For You
Instead of building multiple tiers of service packages, we put together the right combination of services for you and your business. We make sure all your bases are covered, and give you one predictable monthly cost per user. We don’t nickel & dime customers with ‘exclusions’. Everything you need is included, custom built for you. Once we build your package, the only extras are for projects. You’ll never get a bill from us you didn’t expect, and that we didn’t plan for together.
Support
We’re pretty good, but we can’t stop everything from happening. Sooner or later you’ll need some help, and we’ll be right there for you. You’ll get unlimited access to our support team. If we can’t fix it remotely, we’ll come on-site. After-hours crisis? We’ve got your back 24/7. We also maintain, monitor, and update all of your systems to keep them running perfectly and prevent problems from happening before they start.
Secure
Keep the hackers and Ransomware at bay. Basic antivirus, spam filters and backup aren’t enough anymore. Even the most basic environments need multiple layers of security in place to stay safe. We’ll select the right tools from our technology stack that will work best for your environment and are appropriate for your business.
Protect
Backup - properly implemented backup - is your one guaranteed way of recovery from a failure, disaster, or ransomware attack. With us you’ll have the comfort of knowing that if everything else fails, you can still recover. We’ll ensure you have leading edge backup technology for both local servers and/or Office 365 that will minimize potential data loss and provide multiple options for local and cloud-based disaster recovery. Everything is continuously monitored and verified for integrity so you can be sure it will work when it counts.
Plan
This is the most important part of what we do, and why our service works. Improving reliability and reducing problems isn’t just about technical expertise. It’s about understanding your business, putting the right building blocks in place, and putting a plan together to make sure it’s predictable. OptiNet is continuously evaluating products and services and keeping up on the latest trends to identify the best solutions for our clients. That’s why we bundle everything together. You don’t care which AV or spam or backup solution you have - just that you have the best one. Leave those details to us.