OptiNet is a leading provider of IT support and professional services for small and medium businesses in the lower mainland. Our goal is to completely manage the technology function in your business, so you can focus on what you do best – your business.
We provide an all-inclusive, full-service package giving you unlimited access to our support and expertise, along with many critical pieces required to create a reliable and safe technology environment. We see ourselves as business partners, rather than just another vendor – someone you know you can rely on to understand your business and do what is right for it.
Our team will work with to mold your technology environment into something that will serve your business best, reduce downtime and disruptions for your employees, and ensure your on-premise and cloud infrastructure is safe and secure.
Predictability: Not only is our monthly cost fixed, but we will help you map out and plan your IT capital expenditures over the next few years so there are never any surprises. Our service is a mixture of technology and people that comes together to provide a total solution for your business. We include technologies like monitoring, onsite and cloud backup, desktop security, spam filtering, intrusion detection and even a firewall for your perimeter. By doing this we can always ensure the best tools are in use to support and protect your network.
Reliability: Our aim is not to fix IT problems; it is to prevent them in the first place. We achieve that through a combination of experience, industry best practices, and proactive planning and maintenance. Over time we eliminate many of the common sources of frequent technology problems, leading to a smooth experience for your users, and increased productivity for the business.
Technology Leadership: As IT professionals we are plugged in to our industry in a way you cannot be. We know the best hardware, software, solutions, cloud services and vendors to use to help build you a technology environment that works best for you. If we do not, then we will work with you to find it.
Customer Experience: Our long-standing reputation as a premium service and solution provider is based on providing our customers with the best possible experience when interacting with us. We work hard to attract and retain the very best, most talented individuals possible who reflect our core values and carry an innate sense of customer service.