604 288 1300
3190-21331 Gordon Way,
Richmond, BC, V6W 1J9,
OptiNet has been successfully serving clients in the BC Lower Mainland and Western Canada region since 2001. Our core business philosophy is to work with our clients to deliver service and solutions custom tailored to their business needs. Bringing OptiNet on board means you will get what you need, every time.
OptiNet was established in 2001 with a view to offer reliable,
affordable and quality network integration, telecommunications and IT services with a focus on creating an exceptional customer experience.
Building trusted relationships to achieve the mutual success of our team, partners and clients.
To be the trusted network integrator, delivering best-in-class expertise and personalized solutions for our clients.
Our Core Values represent our culture and define the way we conduct ourselves every day.
We take ownership and responsibility for everything we think, say and do.
We treat ourselves, others and our surroundings with respect at all times.
We accomplish great things by working together.
We are committed to earning trust by doing what is promised the right way, the first time.
19 years in the business and there is one thing we know for sure: our clients rely on our expertise and extensive experience to deliver the right solutions. Our staff have decades of experience in their fields. We work with business ranging from very small offices to some of the largest, most complex, and most demanding environments in British Columbia. We can bring that experience to the table to help meet your business needs.
UCaaS is a category of “as a service” or “cloud” delivery mechanism for Unified Communications (UC) features and functions. Essentially it is a telephone system with which there is no hardware or software to purchase, or to install – just a monthly service hosted by a provider, and your handsets.
Many businesses looking to transition away from their legacy telephone systems are looking to UCaaS as a solution. One of the main reasons behind that is affordability – many businesses can realize significant monthly cost savings with a UCaaS solution rather than replacing it with a new hardware/software solution.
Before UCaaS many advanced productivity features such as smartphone integration, video calling, desktop sharing and instant messaging, were beyond the reach of many small businesses. Even though there is certainly value in them, they just couldn’t justify the $1000+ cost per extension and ongoing maintenance to implement a system with these capabilities. UCaaS changes that – it brings all the capabilities of a fully featured, enterprise-grade telecommunications and collaboration system to the desktop of the small business owner and their employees.
UCaaS typically trades a significant capital investment for a small upfront cost and an incrementally higher ongoing, operating-style cost. However, in many cases once you take into account the costs of their PRI or analog trunks, plus their ongoing service costs, their monthly costs actually go down, and since the cost is now completely predictable, budgeting for it is made easier.
It also more closely matches your costs to the scale of your business. Hired a new employee? A quick phone call and you’ve got a new extension and phone at their desk with just an incremental increase in the fee. Had to scale back a bit, or have some seasonal employees? Remove the extensions you don’t need and your costs go down. Never pay for more than you need again.
On top of all of that, UCaaS improve reliability and disaster recovery. Power outage in your office? No problem – grab your cell phone with your mobile app and you can still make and receive calls with your business extension without interruption. Or, grab your handset, take it home and plug it in to your internet connection.
OptiNet has extensive experience in the UC services industry and we can work with you to find the right solution to meet your budget. We have multiple solutions and will ensure we find the right one for your business.
Voice communication! While emails have their plus points, nothing beats the convenience and the impact of actually talking to your colleagues, clients, vendors or other parties. With OptiNet, you get comprehensive voice solutions that include VOIP PBX, Contact Centre Solutions, Mobility Solutions, Video Conferencing Solutions, Visual Messaging – (Digital Signage), VOIP and more! We cover everything that has anything to do with voice communication and that includes implementation, maintenance and administration. We have all the resources and tools needed to design, implement, manage and support your voice communications infrastructure smoothly.
Modern telecommunications systems also provide access to many collaboration tools. Technology like remote presentations, screen sharing, instant messaging and video conferencing can all be accessible at your fingertips. It has never been easier to leverage these powerful tools. OptiNet offers visual collaboration services that are easy, reliable and of superior quality. No matter how many parties are to be connected, no matter how many or diverse the devices, our visual collaboration services can cover them all. Have a big meeting? Just focus on your meeting agenda, not the techie stuff! We will take care of the logistics for you. With people working remotely and offices across the country or even the globe, visual collaboration plays a key role in successful business communications.
OptiNet is a leading provider of IT support and professional services for small and medium businesses in the lower mainland. Our goal is to completely manage the technology function in your business, so you can focus on what you do best – your business.
We provide an all-inclusive, full-service package giving you unlimited access to our support and expertise, along with many critical pieces required to create a reliable and safe technology environment. We see ourselves as business partners, rather than just another vendor – someone you know you can rely on to understand your business and do what is right for it.
Using our 4 pillars of Predictability, Reliability, Technology Leadership, and Customer Experience, our team will work with to mold your technology environment into something that will serve your business best, reduce downtime and disruptions for your employees, and ensure your on-premise and cloud infrastructure is safe and secure.
You have worked hard to build your business and brand, but all of that can be wiped out with a single security lapse. Whether it is damage to or theft of your physical property such as hardware or your data, it can prove fatal to your business. Ensuring only authorized personnel have access is the core to keeping your property and data safe. Physical and mechanical security measures like guards and locks are great, but obviously not enough in today’s world. OptiNet offers integrated security solutions to help combat the modern-day security risks and support your safety, security, restricted access and monitoring requirements.
Securing your property and data with Optinet’s integrated security solutions is easy. We offer:
No matter how small or large your security requirement is, whether it is about making a small, compatible addition to your existing system, or bringing a new one onboard, we can help.
We also understand that a fully secure workspace involves using multiple kinds of security systems, each with varying needs. We have strong partnerships with leading security solutions manufacturers, so we bring you the best in the industry. Plus, backed by almost two decades of experience, we are in a position to tailor our offerings for our clients to ensure you end up with the right combination of security devices and systems.
Our integrated security specialists work with our clients to design solutions, install them and provide ongoing support and maintenance. Whatever your need, we've got you covered!
Internet of Things (IoT) means an increasing variety of devices inside a modern building are becoming IP-enabled and connecting to your network. We've gone beyond computers, printers and phones and now see devices like CCTV cameras, door access pads, intercoms, digital signage, point of sale devices, security alarms, fire panels, noise-masking, wireless access points, and countless other devices all may be connected to your IP network. Those devices need to be reliably connected with low-voltage cabling. Some of them may even be powered through it!
Cabling is the foundation of your IP network. It has to be robust, reliable and address all your needs and at the same time, adhere to the building codes and standards and the requirements of the implementation. Poorly done, cabling can reduce all your other technological investments to zero. With OptiNet’s low-voltage cabling services, you don’t have to worry about anything. We have years of experience with copper and fiber-optic cabling. Our technicians are experts in all aspects of cabling and maintain certifications from multiple leading manufacturers. Plus, as a company we are well-versed with the regulatory requirements. With our low-voltage cabling services, you get the best network and experience, on time and at affordable prices.
We also have significant expertise in single and multi-mode fiber-optic cabling installations. We can pull, splice, terminate, test and certify fiber-optic cable in nearly any environment, indoor or outdoor. Our technical crew has the knowledge, experience and tools to get this sensitive infrastructure installed right, providing you the high speed, long distance connectivity you need.
Connect with us to learn more about our services.